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TelePacific is a facility based Competitive Local Exchange Carrier headquartered in Los Angeles. In business since 1998, the Company provides services on TelePacific owned switches and network infrastructure, including local and long distance voice, dedicated Internet access, private networking, and data transport services as well as bundled voice and Internet solutions. Through ongoing support and feedback TelePacific continually works hard for its customers. As part of its commitment to quality of service, the Company has put metrics in place that create visibility and accountability throughout the organization—metrics TelePacific reviews on an organizational level each week; discussing and working every issue, every account, and every customer experience. With this attention to detail, TelePacific can continuously focus on opportunities for improvement. Real Results 95% | 95% of all calls into customer care are answered in 30 seconds or less by a TelePacific employee who can answer and respond to your questions. | 93% | 93% of all calls into customer care are resolved on the first call. | 99% | With a team dedicated to accurate invoicing, TelePacific boasts a 99% invoice accuracy. | 97% | Customer satisfaction is in the 97th percentile with over 2,000 customers surveyed monthly by Receivable Management Services, a Dunn & Bradstreet Partner Company. |
TelePacific's commitment is to provide the communications services your company needs for success, and to offer the best service in the telecommunications industry with simplified, timely and accurate billing. TelePacific's employees strive to live up to that commitment every day. They are experienced, well trained and customer-focused. At TelePacific, we take care of our customers, and we hope to take care of your telecommunications needs now and in the future. You can count on us to be here for you. | 
Flex Line Bundle
To request pricing or a quote contact:
For Pricing and ordering Call 510-465-9500
Your company may not be as big as the “big” guys, but it doesn’t mean you want to give your customers the impression you’re small. Get it all—local, long distance, Internet access or Private IP/VPN services—in one package with the features and functionality that give your business that professional office feel. What is a Flex Line Bundle? - A Flex Line Bundle delivers both voice and data over a high capacity customizing the voice/data allocation to meet the needs of your business.
- Feature rich business lines that offer the functionality of a PBX without having to make the up-front investment in equipment and maintenance.
- Data services over our fully-meshed IP network with Service Level Agreements offering up to 99.999% uptime. Available as a Private VPN solution for multiple locations or remote access users.
- Aggressive calling plans suitable for your traffic patterns.
- 13 voice and data features to enhance your internal and external communications and efficiency of your business.
Choose the Number of Voice Lines
Choose the number of feature rich business lines to suit the needs of your company, starting with 4 lines in Nevada and 6 lines in California. Choose Your Usage Plans
Unlimited calling plans charge one flat rate for all your outbound domestic calling. Minute Bundles offer a great per-minute rate while providing a level of predictability to your monthly invoice. Choose blocks of minutes for one flat rate. Choose from five long-distance commitment-based usage options offering long distance rates as low as 1.9 per minute. Choose Your Data Services
Your Internet connection is only a click away with TelePacific’s Dedicated Internet Access (DIA). You can trust that your connection will be there when you need it. Dedicated VPN provides your company with a private and secure network constructed within TelePacific’s private IP infrastructure. It’s a reliable, cost-effective alternative to traditional Private Line and Frame Relay networks. Simply use our network to connect multiple locations or connect with remote access users. Included In Your Package TelePacific Connect | Scheduling and managing conference calls is now easier than ever. Ask us how to use our free Conference Call bridge. Participants can join in for the price of making normal calls. | 3 & 6-Way Calling | Sequentially call up to five additional parties to have a six-way conference call. | Speed Call 8 & 30 | Lets you connect with your most frequently called numbers by pressing just a few digits. | Call Transfer | Allows you to transfer a call to another line. Usage charges may apply. | Call Park | Call Park lets you hold a call on one station and pick up the call at another station to avoid running from desk to desk. | Call Forward Variable | Sends calls where you like, inside or outside your company. Just program your telephone with the forwarding number. It’s automatic from there. Calls are forwarded regardless of the idle of busy status of the activating station. | Remote Access to Call Forwarding | Allows you to control the designation of your forwarded calls from outside the office. | Call Waiting and Cancel Call Waiting | Allows you to take a second call even if you are already on the line. On important calls, you can temporarily cancel the Call Waiting feature before making the call. | Station-to-Station Dialing | Allows your employees to dial each other in two to six digits. If you are calling from a single location or to multiple locations, on our network, there are no additional charges. These calls to your employees are free. | Call Pickup Groups | Uses your telephone to answer any ringing phone in your designated group. No more running from desk to desk or room to room. | IP Addresses | The Flex Line Bundle provides 8 IP addresses. Of course, TelePacific offers up to 256 IP addresses based on utilization at no additional charge. | Email Hosting | The Flex Line Bundle provides email hosting from 32 to 64 email boxes depending on your bandwidth allocation. Need more? They are available a la carte. | Domain Name | The Flex Line Bundle provides domain name transfer, hosting and registration for one domain name at no additional charge. |
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Internet T1 Full and Fractional T1 Internet Access
If your business requires high capacity Internet connectivity, then TelePacific's T1 high bandwidth of 1.544 Mbps access service is the perfect solution. - T1 connection is designed for medium and large-sized organizations that require high capacity Internet connectivity for office locations.
- TelePacific delivers a turnkey solution that incorporates service provisioning, configuration of customer premise equipment, installation and primary Domain Name Service.
- Provides a connection that is always on - Never shared!
- Router and Local loop included in TelePacific's Internet T1 service.
- Lease of Customer Provided Equipment (CPE)
- One Low, Flat monthly rate.
Flex line and PRI Bundle You act like a “big” guy. You bought the same PBX equipment. Your communications network is a well-oiled machine. Now, take advantage of your equipment with services made for the company that is just your size. Get it all—local, long distance, Internet access or Private IP/VPN services—in one digital connection. Giving you the services you need, in the size and price that is right for you. What is a Flex Trunk or Flex PRI Bundle? - A Flex Trunk or PRI Bundle delivers both voice and data over a high capacity T-1, customizing the voice/data allocation to meet the needs of your business.
- High capacity, end-to-end digital voice connections in the flavor — fractional SuperTrunk or PRI—that meets the needs of your business.
- Data services over our fully-meshed IP network with Service Level Agreements offering up to 99.999% uptime. Available as a Private IP VPN solution for multiple locations or remote access users.
- Aggressive calling plans suitable for your traffic patterns.
- Six voice and data features to enhance your internal and external communications and efficiency of your business.
Choose Your Voice Services
Our fractional SuperTrunk offers the power and performance of high-speed digital networking to meet today’s business needs. This high capacity, end-to-end digital connection allows for 10 or more simultaneous calls and a total of 24 channels for voice and data access. Our fractional Voice Only PRI offers you a T1 circuit that allows for 10 or more simultaneous calls with a total of 23 channels for voice and data services. The 24th channel allows for faster connects and disconnects on calls, which saves time and money. Choose Your Usage Plans
Minute Bundles offer a great per-minute rate while providing a level of predictability to your monthly invoice. Choose blocks of minutes for one flat rate. Choose from five long-distance commitment-based usage options offering long distance rates as low as 1.9 per minute. Choose Your Data Services
Your Internet connection is only a click away with TelePacific’s Dedicated Internet Access (DIA). You can trust that your connection will be there when you need it. Dedicated VPN provides your company with a private and secure network constructed within TelePacific’s private IP infrastructure. It’s a reliable, cost-effective alternative to traditional Private Line and Frame Relay networks. Simply use our network to connect multiple locations or connect with remote access users. Included In Your Package | TelePacific Connect | Scheduling and managing conference calls is now easier than ever. Ask us how to use our free Conference Call bridge. Participants can join in for the price of making normal calls. | Direct Inward Dial Numbers | The Flex Bundles provide up to 20 Direct Inward Dial (DID) numbers. Give each employee their own number so that customers, prospects and employees can dial each other directly. Eliminate the need for all inbound calls to go through a receptionist. Need more? They are available a la carte. | Caller ID and Caller ID Name | Caller ID and Caller ID Name provides visibility to inbound caller information necessary for call screening and screen pop-up applications. Available with the Flex PRI Bundle. | IP Addresses | The Flex Bundles provides 8 IP addresses. Of course, TelePacific offers up to 256 IP addresses based on utilization at no additional charge. | Email Hosting | The Flex Line Bundle provides email hosting from 32 to 64 email boxes depending on your bandwidth allocation. Need more? They are available a la carte. | Domain Name | The Flex Line Bundle provides domain name transfer, hosting and registration for one domain name at no additional charge. |
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Basic Business Lines and Trunks - Whether your business is looking for basic lines or trunks, TelePacific offers three (3) unique feature packages, with a broad range of features, depending on your needs. Long Distance/International Service - TelePacific provides Interstate Long Distance to all 50 U.S. states as well as Guam. TelePacific also provides International calling to more than 240 destinations and U.S. territories. View Interstate and International Long Distance Rates / Regulations. Flex-T1 Bundles – These Integrated voice and data products allow our customers to purchase both their phone services and Internet access from a single source provider. The integrated bundles are ideal for companies requiring between 4 to 20 phone lines and high-speed Internet access with dedicated bandwidth ranging from 256 Kbps to 768 Kbps. SuperTrunks (T1) - TelePacific's SuperTrunks bring the power and performance of high-speed digital networking to meet the needs of today's business. The high capacity, end-to-end digital voice connectivity allows for 24 simultaneous calls. By combining calling plans, customers can take advantage of volume discounts. SuperTrunk options include DID Only (Direct Inward Dialing) and two-way (Inbound-Outbound) SuperTrunks. Voice Only PRI - PRI (Primary Rate Interface) provides digital transmission of voice service that allows caller identification (name and number) of the calling party across an ISDN phone. This allows the called party to either accept or reject the call. TelePacific's Voice Only PRI provides better PBX utilization, superior bandwidth and faster connectivity. Combine the Voice Only PRI calling plan with other TelePacific voice services and take advantage of greater volume discounts. Toll Free Service - Our service provides nationwide coverage. TelePacific offers several routing options, including day of week, holiday, time of day, geographical and percentage allocation. Calling Features - TelePacific offers Voicemail, Line Hunting, Call Forwarding (variable, busy and no answer), Remote Access to Call Forwarding, Three-way Calling, Call Transfer, Call Waiting, Speed Calling and Caller ID. Ask us about our calling plans and the features they include. Voicemail - TelePacific provides traditional voicemail service and more advanced features including one number, follow-me services like Integrated Messaging. Calling Cards - Calling Cards designed with features you need when away from the office, including fax mail, speed dial and voicemail. Easy to use from any location within the United States, any time, at great domestic and international rates. Feature Packages TelePacific’s Feature Packages combine basic Business Lines with predefined groups of telephony features. (A La Carte features are also available for business lines and trunks). Package I | Package II | Package III | Line Hunting | Line Hunting | Line Hunting | Call Forward Variable | Call Forward Variable | Call Forward Variable | Three-Way Calling | Three-Way Calling | Three-Way Calling | Call Waiting | Call Waiting | Call Waiting | Cancel Call Waiting | Cancel Call Waiting | Cancel Call Waiting | Speed Call 8 | Speed Call 8 | Speed Call 8 | Speed Call 30 | Speed Call 30 | Speed Call 30 | | Call Transfer | Call Transfer | | Station-to-Station Single-Rate Center Dialing | Station-to-Station Single-Rate Center Dialing | | Six-Way Calling | Six-Way Calling | | Call Pickup Group | Multiple Call Pickup Group | | Directed Call Pickup | Directed Call Pickup | | Call Hold | Call Hold | | Call Park | Call Park | | Remote Access to Call Forwarding | Remote Access to Call Forwarding |
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To Request pricing or information please fill out the form below or For Pricing and ordering Call 510-465-9500
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