Avaya-phonesystems-usa.com Sales and service of Avaya phone systems. Full line of voice and data products... DuVoice  DuVoice Corporation was founded in 1990. We develop messaging system software and turn key systems in our state of the art facility overlooking Lake Washington in the Seattle suburb of Kirkland Washington. DuVoice products are based on software that is developed and maintained in-house along with "off the shelf" hardware from a variety of manufacturers including Brooktrout, Intel, and DFI - all recognized leaders in the message processing industry. About 70% of our systems are made for the general business office environment with the balance made specifically for the hotel / motel industry. In the general business arena, the bulk of our systems are installed on Avaya telephone equipment, while in the hospitality area, to date, most have been installed on Mitel. Avaya is currently working with Duvoice to develop a solution for the smaller hotel market with a platform based on the Avaya Magix telephone switch combined with the Duvoice DV2000 NT based messaging system. DuVoice products are distributed through a network of dealers and distributors throughout the Americas. For the past two years, DuVoice Corporation was the recipient of the Delloitte and Touche Fast Fifty award, recognizing DuVoice as one of the fastest growing large tech firms in the region. Plantronics  Plantronics, Inc. introduced the first lightweight communications headset in 1962 and is today the world's leading designer, manufacturer and marketer of lightweight communications headset products.  Plantronics headsets are widely used in many Fortune 500 corporations and have been featured in numerous films and high-profile events, including Neil Armstrong's historic "One small step for man" transmission from the moon in 1969.
Plantronics offers mobile headsets to address the cordless and mobile phone market, next-generation computer audio headset products for computer applications and corded and cordless headsets and systems for the office, small office/home office and contact centers. Plantronics is a publicly held company (NYSE: PLT) headquartered in Santa Cruz, California with offices in 19 countries, including major facilities in Mexico, Tennessee, England and The Netherlands. Plantronics products are sold and supported through a worldwide network of authorized Plantronics partners. Polycom  Founded in 1990, Polycom develops, manufactures and markets a full range of high-quality, easy-to-use and affordable voice and video communication endpoints, video management software, web conferencing software, multi-network gateways, and multipoint conferencing and network access solutions. In addition to being the worldwide leader in market share for voice and video conferencing, the company has developed The Polycom OfficeTM, the world's only fully integrated, end-to-end video, voice, data and web collaboration solution.
Polycom acquired Accord Networks, a leading provider of next-generation, rich-media network infrastructure products in February 2001. The acquisition expanded Polycom's offerings to include multipoint control units, firewalls and gateways. In October 2001, Polycom completed its acquisition of PictureTel Corporation, adding to its product line the world's leading PC-based group video communications architecture. The combination of strategic acquisitions and continual product innovation positions Polycom for continuing its market and technology leadership in voice, video, web and data collaboration. PAETEC Founding Principles
 PAETEC Communications was founded in 1998 when CEO Arunas Chesonis and a core team of visionary executives recognized that existing telecommunications providers were failing to respect the most important factor governing the long-term success of any business -first-rate customer service. PAETEC was founded on the principle that extraordinary customer service is the essential prerequisite to financial success. With over 200 years of combined experience in telecommunications and information technology, PAETEC's executive team has crafted a dynamic corporate culture that emphasizes people as the essential corporate asset, and world-class partnerships as the foundation for long-term business growth. TMC Communications  TMC is a full service, nationwide telecommunications provider. We offer all of the products and services you need for your business or home in ONE easy to read invoice, supported by ONE personnel, professional Customer Care Team. Let TMC simplify your communications and save you money on local telephone service, long distance service, data communications, high speed internet access, travel cards and conference calling.
We have a long history serving thousands of satisfied customers with our complete line of solutions - all with an unwavering commitment to deliver value and outstanding customer care. TelePacific  TelePacific, a full-service business communications provider for seven major metropolitan markets in California and Nevada, has become one of the largest carriers in the West and a major player enjoying tremendous growth.
TelePacific has posted record sales numbers and growth throughout the past sixteen months. They acquired $30 million dollars of equity in March of 2003, are currently building new switch sites in Southern California, and expanding its wire center availability in all its markets. While in 2002, they secured a $40 million dollar equity infusion from its existing investors, and acquired assets from a Northern California telecommunications provider, including two switching facilities and 1,100 customers. Due to their impressive growth, the company has been hiring throughout all its markets.
"Service comes before all else. We have grown one customer at a time while remaining deliberate in how we proceed. We continue to consolidate networks with those of other small carriers to meet increasing demand. Our goal is to deliver the best possible service at a reasonable cost, so that our customers benefit the most."
CEO, Dick Jalkut, formerly CEO of NYNEX Telephone Companies
As service comes before all else, TelePacific is able to boast extremely high customer satisfaction. Employing best in class billing practices, they work to ensure a less than 1% error ratio. Averaging 94% first call resolution with 95% of all calls answered in 30 seconds or less, TelePacific is ready to respond to customers' needs. |